Gift with Purchase
Purchase $250 or more in facial care products and receive a complementary Kerstin Florian Correcting Multi Vitamin SPF 30 day cream (value of $80). Mention upon booking.
Wahine (Women's) Locker & Lounge
Features Uahi Wai steam room, three Hawaiian rain experience showers, Pālolo (mud) bar and heated stone mud bench and foot bed.
Kane (Men's) Locker & Lounge
Features Uahi Wai steam room, two Hawaiian rain experience showers, Wela sauna, heated lounge chairs and a flat screen TV.
Willow Stream Spa’s salon facilities feature four manicure stations, four pedicure stations and one makeup station.
Visiting Willow Stream Spa
Willow Stream Spa is a place to restore your energy and relax. For your peace and privacy, phones and other electronic devices are not permitted. If you would like to receive messages during your time with us, please let one of our colleagues know and we would be happy to assist.
We recommend you arrive 30 minutes to one hour prior to your appointment time to ensure your treatment starts on time. Late arrivals may result in a reduction of your treatment experience. Please come and spend the day with us. To make any changes to your booking, please contact the Spa at 1 808 875 2229.
Please inform us of any health conditions at the time of booking. You will also be asked to complete a medical history form upon arrival, so we can better customize your experience to your needs.
You will receive a robe and slippers to wear between treatments and a locker for your personal belongings. We ask that you please leave jewelry and valuables in your hotel room.
Gift cards for all spa services and packages are available for purchase. Please contact our Spa Experience Coordinators for further information.
Consult our Spa Experience Coordinators to select treatments that fulfill you personal requirements. The Spa is located on the Lobby Level of the Fairmont Kea Lani. Advance reservations are recommended to ensure availability and can be made by phone at 1 808 875 2229, by e-mail, or reserved online.
If you wish to cancel or reschedule an appointment we require 24 hours notification. Missed appointments without proper notice to spa reception are subject to a 100% charge for reserved services.
Hawaiʻi State tax will be applied to all services. Gratuity is at the discretion of individual guests.