• Aerial of the villas at fairmont kea lani
Adults
2
Children
0
Adults
2
Children
0

Frequently Asked Questions

Yes. Seeing eye dogs and service dogs are permitted without charge and without quarantine provided Hawaiʻi State Laws are met.

Yes. Our ADA-compliant suites and villas are thoughtfully designed to ensure your comfort and safety during your stay.

Fairmont Kea Lani strives to meet the needs of its guests with disabilities. Please contact the resort if you have any special requests relating to your disability or need any additional accessibility information about the hotel’s facilities and services.

Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit Accor’s ALL Safe and Well website.

Yes, the Fitness Center is available 24 hours a day for guests of Fairmont Kea Lani aged 16 years and older.

Yes, Willow Stream Spa is located on our lobby level and features 13 luxurious treatment rooms, oceanside and poolside cabanas, relaxation areas and unique rain experience showers.

Avis rental cars are available at the hotel for daily and weekly rentals. Contact our concierge desk for more information or to reserve a vehicle. Avis is available from 7:30 a.m. to 11:00 a.m.

Overnight valet parking is available for $40/night.

Overnight self-parking is included in the daily resort charge.

The Kahului Airport (OGG) is located 17 miles (27 km) from Fairmont Kea Lani. Travel time is approximately 30 minutes by car.

Fairmont Kea Lani is located at 4100 Wailea Alanui, Wailea, Maui, Hawaiʻi.

Visit our Contact Us page for detailed directions.

For the convenience of our guests, Fairmont Kea Lani has bundled our most sought-after amenities and services into one daily resort charge of $50 USD per day, plus tax includes the following amenities and services:

  • Overnight self parking for one vehicle per suite
  • Fresh flower lei greeting
  • 10% discount on Fairmont logo merchandise in MAKANA Market + Cafe
  • Daily Inspire Your Energy Fitness Classes
  • Pool and beach amenities including sunscreen and after sun care
  • Experience session with Pacific Dream Photography (reservations required; photos available for purchase)
  • Unlimited North America Long Distance calls (Canada and America)
  • Unlimited business internet access*
  • Keiki welcome amenity
  • In-suite bottled water (two), replenished daily
  • One-hour snorkel equipment (two sets per suite per day, resort use only)
  • Hawaiian Canoe Experience** (reservations required – subject to availability)
  • Weekly Cultural Activities (see the Resort Activities & Events Calendar for seasonal offerings)

*Members of ALL – Accor Live Limitless receive Premium internet service and 10% off at Willow Stream Spa (exclusions may apply).

**A 24 hour cancelation policy applies with a ‘no show’ fee of $65 per guest.

Yes, the Concierge Desk provides business services including fax machines, courier services (US Mail, FedEx), computers (across from the concierge desk) and photocopying.

Well-behaved dogs weighing 20 lbs or less from within the state of Hawaiʻi are welcome to the resort. Out-of-state dogs are also welcome, but must pass Hawaiʻi State Laws regarding quarantine. For more information, contact Hawaiʻi Animal Quarantine at 808 483 7171.

All dogs must be leashed while on property and if left unattended in the suite, must be kept in a carrier. Seeing eye dogs and service dogs are permitted without charge and without quarantine provided Hawaiʻi State Laws are met.

Please contact our concierge for more detailed information as needed.

Yes. Laundry services are available through the Housekeeping Department including same-day dry cleaning. Complimentary washers and dryers are available on guest suite floors.

Yes. Bell staff are available at the porte cochere in the main lobby of the resort. They will be happy to assist you with valet parking, porterage and luggage storage.

Yes. Concierge staff are available daily in the main lobby of the resort. They can help you arrange transportation, book island activities, schedule golf or make dinner reservations.

To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. Visit the Accor website for more information or contact us directly.

  • Check-in time is 4:00 p.m.
  • Check-out time is 12:00 p.m.

You can contact us online or by phone, fax or email. Visit our Contact Us page for details.

Yes. Seeing eye dogs and service dogs are permitted without charge and without quarantine provided Hawaiʻi State Laws are met.

Yes. Our ADA-compliant suites and villas are thoughtfully designed to ensure your comfort and safety during your stay.

Fairmont Kea Lani strives to meet the needs of its guests with disabilities. Please contact the resort if you have any special requests relating to your disability or need any additional accessibility information about the hotel’s facilities and services.

For the convenience of our guests, Fairmont Kea Lani has bundled our most sought-after amenities and services into one daily resort charge of $50 USD per day, plus tax includes the following amenities and services:

  • Overnight self parking for one vehicle per suite
  • Fresh flower lei greeting
  • 10% discount on Fairmont logo merchandise in MAKANA Market + Cafe
  • Daily Inspire Your Energy Fitness Classes
  • Pool and beach amenities including sunscreen and after sun care
  • Experience session with Pacific Dream Photography (reservations required; photos available for purchase)
  • Unlimited North America Long Distance calls (Canada and America)
  • Unlimited business internet access*
  • Keiki welcome amenity
  • In-suite bottled water (two), replenished daily
  • One-hour snorkel equipment (two sets per suite per day, resort use only)
  • Hawaiian Canoe Experience** (reservations required – subject to availability)
  • Weekly Cultural Activities (see the Resort Activities & Events Calendar for seasonal offerings)

*Members of ALL – Accor Live Limitless receive Premium internet service and 10% off at Willow Stream Spa (exclusions may apply).

**A 24 hour cancelation policy applies with a ‘no show’ fee of $65 per guest.

Yes, the Concierge Desk provides business services including fax machines, courier services (US Mail, FedEx), computers (across from the concierge desk) and photocopying.

Well-behaved dogs weighing 20 lbs or less from within the state of Hawaiʻi are welcome to the resort. Out-of-state dogs are also welcome, but must pass Hawaiʻi State Laws regarding quarantine. For more information, contact Hawaiʻi Animal Quarantine at 808 483 7171.

All dogs must be leashed while on property and if left unattended in the suite, must be kept in a carrier. Seeing eye dogs and service dogs are permitted without charge and without quarantine provided Hawaiʻi State Laws are met.

Please contact our concierge for more detailed information as needed.

Yes. Laundry services are available through the Housekeeping Department including same-day dry cleaning. Complimentary washers and dryers are available on guest suite floors.

Yes. Bell staff are available at the porte cochere in the main lobby of the resort. They will be happy to assist you with valet parking, porterage and luggage storage.

Yes. Concierge staff are available daily in the main lobby of the resort. They can help you arrange transportation, book island activities, schedule golf or make dinner reservations.

To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. Visit the Accor website for more information or contact us directly.

  • Check-in time is 4:00 p.m.
  • Check-out time is 12:00 p.m.

You can contact us online or by phone, fax or email. Visit our Contact Us page for details.

Avis rental cars are available at the hotel for daily and weekly rentals. Contact our concierge desk for more information or to reserve a vehicle. Avis is available from 7:30 a.m. to 11:00 a.m.

Overnight valet parking is available for $40/night.

Overnight self-parking is included in the daily resort charge.

The Kahului Airport (OGG) is located 17 miles (27 km) from Fairmont Kea Lani. Travel time is approximately 30 minutes by car.

Fairmont Kea Lani is located at 4100 Wailea Alanui, Wailea, Maui, Hawaiʻi.

Visit our Contact Us page for detailed directions.

Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit Accor’s ALL Safe and Well website.

Yes, the Fitness Center is available 24 hours a day for guests of Fairmont Kea Lani aged 16 years and older.

Yes, Willow Stream Spa is located on our lobby level and features 13 luxurious treatment rooms, oceanside and poolside cabanas, relaxation areas and unique rain experience showers.